Refund Policy

As each piece of jewellery is custom made to order for each client, all sales are final. We do not offer exchanges or returns. Please make sure to take your time to check your ring size before ordering.

If there is a defect upon receipt of your order, please email info@bassilcreations.com.au within 7 days of delivery. Your item must be unused and in its original packaging. We reserve the right to refuse any replacement requests if we believe the items are misused or damaged.

Contacting us

Bassil Creations welcomes your comments regarding this Policy. If you have any questions about this Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 02 92325330

Email: info@bassilcreations.com.au